Complaints procedure 

If you have a complaint about any aspect of our service please email with the full details.  Your complaint will be responded to within 28 days in email by a member of the team.

Model cancellation form
To Kerrie Rycroft ]:

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*] / for the supply of the following service [*],

Ordered on [*] / received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),


[*] Delete as appropriate